Post-sync cases and solutions
Here are a list of cases of causes that can help you figure out why items aren't syncing.
Cases | Solutions |
Items that are at quantity zero (or less) are not behaving as expected. | Check if quantity management has been turned on for the target problem items |
Make sure your default “quantity zero behaviour” is set, you have three options:
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Certain items are not syncing at all | Check to see if the SKUs match in Lightspeed and MyDakis |
Check to see if the item is in fact published in both Lightspeed and MyDakis | |
Wait for the scheduled sync | |
Manually initiate a sync (pull from Lightspeed) | |
Make sure availability is turned on in MyDakis | |
My products are not properly priced in MyDakis | Check to see if the SKUs match in Lightspeed and MyDakis |
Make sure that the proper pricing fields are populated in Lightspeed (MSRP and Default Price) |